Robert Bates

Updated 09/27/09

Contact

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Personal Details

Availability

Available

About me

I have an extensive background in technology, and the music products industry in sales, operations, marketing, as a public speaker, and performer .

I've managed international and national positions with NAMM (National Association of Music Merchants) representing technology to IT and Chief Executives as the Industry Technology Manager, and also with Guitar Center as a store Sales Mgr, and corporate Operations/Special Projects Mgr.

I have over 10-years of web and audio/video media management experience, including "live" and archived media streaming with a multiple location non-profit association.

I’m a self-starter with a core base in strong leadership, innovative thinking, and a passion to be the best, and certain I would be a valuable asset to your team of professionals.

PLEASE ALSO SEE MY ONLINE RESUME AT www.xChangeHub.com

Employment History / Credits

President, Deal Nerds and Home Helper Solutions, Ladera Ranch, CA 2005-Present
Job Responsibilities:
Setup and maintain all aspects of DealNerds.com and TechMyHouse.com.
Design and install new flat-panel HDTV’s and home theatre systems. Determine future and current consumer electronics purchasing, and update web site with these products at competitive prices. Manage vendor relations and accounts.

Industry Technology Manager, NAMM- the International Music Products Association, Carlsbad, CA - 2001-2005
As the sole technology and supply chain contact for the International Music Products Industry, I supported both suppliers and retailers in the following manner...
Job Responsibilities:
NAMM technology liaison to support members, and lead industry supply chain technology work-groups and the Board of Directors technology committee.

Work with standards groups to identify and develop supply chain standards for the industry.

Raise awareness through writing bimonthly articles, public speaking, web content, PR/marketing, phone/e-mail support, national travel to support member initiatives and assist in implementation.

Keep abreast of current and emerging technologies and supply chain processes.
- - - - - - - -
Operations/Special Projects Manager, Guitar Center Mgt, Westlake Village, CA - 1988-2000
Job Responsibilities:
Analyze retail store operations and institute improved efficiency processes. Provide store operations support. Assist in new store openings and acquisition conversions.

Work with industry standards task groups to define supply chain business requirements. Helped define bar coding standards and coordinated implementation with suppliers.

Worked in retail stores prior to 1997 in various roles including: operations manager, sales manage, assistant store manager, and keyboard department manager.

Industry Qualifications

Additional Skills:
Thorough understanding of the music products industry, the process of writing music, digital recording/editing of audio/video, retailer/supplier supply chain operations, with extensive experience in the music products supply chain technology arena. Extremely knowledgeable in consumer, carton, and distribution global bar-coding requirements, and emerging EPC-Global (RFID Electronic Product Code).
Public Relations and Marketing concepts and delivery via direct contact, promotion videos, and the Internet.
Experience in real estate renovation and construction.
Proficient with Microsoft Office applications as well as Apple OS-X marketing and media applications, POS/INV systems, and general XML and HTML.
Extensive public speaker, trade show representative, and trade publication author. Experienced traveler.

Industry Awards

Special Recognition/Awards:
Guitar Center Innovators Award, 3.1.1999: “In recognition of your ability to enhance business operations through creativity and innovation”.
Guitar Center Outstanding Service Award, 7.14.1997: “In recognition of your ability to give the best in quality service to both customers and coworkers”.

Education

Education:
Financial Institute of San Francisco, CA - Series 3 License Graduate.
Rubidoux High School, Rubidoux, CA - High School Graduate.

Technical Equipment

Apple computer & software, Studio & Live sound system, Live & on-demand video streaming, post-production editing.

Other Skills/Additional Information

html, web-design, live & on-demand media streaming.

Will work in

Texas
California - Southern
California - Northern

Instruments

Voice - Lead
Voice - Backing
Piano
Keyboard
Guitar
Electric Guitar
Bass Guitar
Acoustic Guitar

Technical Skills

ProTools
Post Production
Illustrator
DVD Authoring
Cakewalk
Adobe Photoshop
Surround Sound Mixing
Would you consider staff positions as well as freelance work?: yes
Do you have a driver's license?: yes
Account Manager
Audio Programmer
Distribution, Sales Reps
Events, Management


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