This vacancy was posted on 11/16/09 Join us, we are the world's most recognized brand in online music. We provide a competitive salary and benefits, a positive and supportive work environment, interesting and challenging work and a ringside seat to witness and contribute to the explosive growth of digital media in the 21st century.
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Applicants for employment must possess work authorization which does not require sponsorship by the employer for a visa.
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* Relocation assistance is not offered
Position Summary:
We are seeking a Web Analytics Developer. The Web Analytics Developer will face an exciting opportunity to define analytics and tagging strategies. The Web Analytics Developer will be the expert will work closely with the Director of Customer Analytics and various Napster teams, to successfully implement web analytics across all websites and lines of business.
Essential Duties and Responsibilities:
Optimize implementation of Omniture and ensure consistency with industry tagging standards.
Manage corporate governance strategy for web analytics implementation, including: maintain documentation on existing processes and variable assignments, and recommend improvements; define update schedule; user management and code management including workflow for new requirements.
Identify gaps in data tracking strategy and implement enhancements.
Monitor and track key performance measurement requirements that drive product and marketing strategy.
Identify, analyze and report key performance metrics within customer funnel - including trending reports of both behavioral and customer conversion and usage metrics. Analysis areas include customer acquisition and conversion, merchandising, personalization and recommendations, customer retention to enhance the overall customer site and music experience.
Essential Education, Skills and Environment:
Bachelors degree but Master is highly preferred
Experience implementing site analytics, A/B testing, behavioral targeting and survey tools on high volume web sites. Knowledge of best practices.
At least three years experience working with standard clickstream analysis tools, particularly Omniture.
Minimum three years of experience working in e-commerce development, implementation and coordination process
Ability to interface effectively with operating management at all levels in the organization and must have strong communication skills.
A "team-oriented" personality, effectively balance a strong sense of urgency with exceptional interpersonal skills.
Ability to both challenge and encourage in a constructive manner.
Be comfortable working in an agile environment (SCRUM/Lean) and welcome ambiguity
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management's assignment of the essential functions; it does not prescribe or restrict the tasks that may be assigned. Critical features of this job have been described in the narrative. They may be subject to change at any time due to reasonable accommodations or other reasons. |
