School Office Administrator

About the job

Reporting to the School Director, the School Office Manager provides broad administrative support services. In this visible role, the School Manager is the primary contact person for all external and internal communications.

Administration

* Directs general front office work flow and day-to-day operations.
* Daily maintenance of the school databases.
* Scheduling of courses and classes, assigning classroom and other instructional space, supervising records, and ensuing accurate data flow.
* Maintains / orders all office supplies and inventory
* Event planning for concerts and recitals

Customer Service

* Supports the school's recruitment and enrollment initiatives through various types of student/parent contact and follow-up.
* Communicates school policies to customers, problem solves, and maintains all data related to student enrollment and tuition.
* Processing registration forms, assigns students to class times and teachers.
* Processes, maintains, and tracks all revenue (tuition, registration, materials and fees)

Other

* Full time: flexible hours, but early evening and Saturday work required. Occasional event-based work on Saturday evenings and Sundays.
* Contributes to projects, all events, concerts and recitals. Serves on various committees.
* Additional duties as assigned.

Requirements

* Bachelor degree required.
* Musical background required; degree in music preferred.
* Strong written and verbal communication skills. " Strong administrative and office experience.
* Requires good technical skills, including knowledge of Microsoft Office and Mac products (Word, Excel, Outlook); experience with FileMaker Pro, web-based CMS, video and audio editing programs, Photoshop/ HTML a plus.
* Demonstrated background in customer service and organizational skills with ability to coordinate multiple tasks, prioritize, and work under deadlines.
* Strong interpersonal skills across a diverse spectrum to include faculty, staff, students and others in contact with our Music School.
* Ability to work independently to fulfill routine duties.
* Must be a consensus builder and a team player with a collaborative approach.
* Must be able to handle confidential matters appropriately.