Sales Representative-Entry Level

About the job

We are the world's leading educational print music publisher, seeks a sales representative to join the team of administrative support to our account executive team. It is an entry level position, perfect for someone interested in entering the music business. We are a family owned business, established in 1922. We offer a casual, yet professional work environment, supportive and friendly sales team, and the opportunity to make a real difference.

This position is located in our corporate headquarters in Van Nuys, California between the 405 Frwy and Van Nuys Airport. We offer a generous benefit package such as medical, dental, vision, life and AD&D insurance, paid time off, flexible spending account for medical and dependent care, 401(k), employee assistance program, long term and short term disability insurance, optional supplemental insurance for life, accident, sickness, cancer, and long term care. Hours are Mon-Fri 8 A.M.-4:30 P.M. We are closed between Christmas and New Years. Casual dress. Please do not call or e-mail the company directly.

Answer the questionnaire and upload your resume on our website. Please read the compensation range listed near the end of this job posting.

JOB DEFINITION
Under general supervision, acts as support for the Account Executive team.

CORE DUTIES
The core duties include (but are not limited to) the following:

Answers incoming phone calls within the sales department.

Demonstrates the ability to effectively determine the needs of each caller.

Processes customer orders promptly and accurately.

Assists customers with purchase orders and or returns.

Communicates knowledge and understanding of our products and policies.

Supports sales in processing faxed orders.

Assist in other areas or departments as needed.


PRIMARY QUALIFICATIONS

KNOWLEDGE OF:
Basic professional sales concepts, strategies and methodology; basic music knowledge; proper English usage, grammar and punctuation; basic statistic and mathematical computation; company products, sales practices, and discount and receivable policies; competing products from other publishers; short and long-term company sales goals.

ABILITY TO:
Communicate effectively orally and in writing with dealers, buyers and others both within and outside of the company; organize time and adjust work priorities; maintain effective communication with customers; be tactful, diplomatic, courteous in sales contacts; work cooperatively in a team environment; help others as needed; use judgement and creativity to solve problems.

We provide equal employment opportunity for all applicants and employees. We do not unlawfully discriminate on the basis of race, religion, gender, national origin, ancestry, age, physical or mental disability, family care status, veteran status, marital status, or sexual orientation. And, we prohibit the harassment of any individual on the basis of any of these characteristics. We will also make reasonable accommodations for individuals who have disabilities, to enable them to perform their jobs. Equal employment opportunity applies in all areas of employment including recruiting, hiring, training, promoting, compensation, benefits, transfers, as well as social and recreational programs. In addition, we prohibit discrimination or retaliation against anyone who files a charge, participates in an investigation or opposes an unlawful act.