This vacancy was posted on 08/19/09 We are seeking an articulate & intelligent individual to serve as a full-time receptionist & administrator during our 2009-2010 school year.
Main Job Tasks and Responsibilities
- answer telephone, screen, and direct calls
- take and relay messages
- provide detailed information about all programs and services to callers
- greet persons entering organization and direct persons to correct destination
- deal with queries from the public and customers
- general administrative and clerical support
- prepare letters, documents, and mailings for all programs
- receive and sort mail and deliveries
- keep up with appointment diary either manually or electronically for Artistic Directors
- schedule appointments
- maintain communication regarding schedules between students, faculty, & accompanists
- tidy and maintain the reception area & office
- sustain inventory stock
- distribute information to customers & students
- imput program registrations & sorts files Key Competencies
- verbal and written communication skills
- professional & welcoming presentation
- customer service orientation
- information management
- organizing and planning
- attention to detail
- initiative - reliability
- time management
- confidentiality
- multi-tasking in fast paced environment
- patience Education and Experience
- high school diploma & college degree required
- experience in arts administration recommended
- knowledge of administrative and clerical procedures
- knowledge of computers and relevant software applications including Word, Excel, Publisher, Outlook, etc.
- knowledge of customer service principles and practices |
