General Manager

About the job

POSITION OVERVIEW
The General Manager reports to the Artistic/Executive Director and works in collaboration with the Artistic/Executive Director and Board of Directors. The General Manager is responsible for the overall management of all aspects of the administration and general business operations of the organization. Some weekend and evening hours required.

PURPOSE AND OBJECTIVE
Develop, implement and monitor strategies that achieve our organizational goals, objectives and long-range plans. Exercise discretion and independent judgment in implementing the efficient and professional operation of the office, and of the daily business activities and administrative functions of the organization.


PRINCIPAL DUTIES AND RESPONSIBILITIES INCLUDE:

Administrative Systems
• Manage our business office, computer network and office equipment needs.
• Manage website, corporate email system, and other office technology.
• Recruit, manage and supervise volunteers for concert production, auction and office projects.
• Hire and supervise temporary support staff, in accordance with budget and annual plan.

Development
• Develop, coordinate and implement a comprehensive strategy of financial development and support.
• Plan and implement the annual donor campaign.
• Prepare and manage foundation and government grant requests and reports.
• Identify and pursue new sources of contributed income – individuals, corporations, foundations, grants.

Fundraising
• Develop, coordinate and implement fundraising efforts.
• Manage annual fundraising auction.
• Work closely with staff, Board members, choir members and volunteers to coordinate all auction operations, procedures and planning.

Marketing
• Develop and implement a comprehensive strategy to market the chorus and produce its programs, in collaboration with the Artistic Director and Board of Directors:
• Manage sales of tickets and subscriptions with the goal of increasing the subscriber and general audience base.
• Develop and implement a comprehensive marketing plan in collaboration with the marketing committee, including season brochure, press releases, advertising, calendar listings, postcards, and social media.
• Manage production of all print materials from design to final printing.
• Manage website and to social media sites.
• Develop and implement a comprehensive marketing plan for CD and other merchandise sales, including oversight of inventory.

Concert Production
• Manage front of house and box office operations for all concerts, including physical set-up of box office at venues.
• Oversee logistics in support of concert production.
• Recruit and train volunteers for concert support.
• Manage concert print material preparation, including programs and inserts.

Financial Management
• Manage financial operations in accordance with approved budget and governmental regulations.
• Work closely with the treasurer and artistic director to determine costs for upcoming season and prepare the annual budget.
• Prepare annual and monthly budget and variance analysis for presentation to board, including projections and anticipation of potential problems.
• AP/AR, including payment of bills, depositing payments, tax filing, maintaining all financial records and accounts (using Quickbooks.)

Planning
• Work closely with the artistic director to create and update the yearly production calendar. Monitor production and ensure that set tasks are accomplished in a timely and professional manner, according to specified deadlines.
• In conjunction with artistic director and board of directors, prepare the strategic plan materials and strategies for implementation.

Board of Directors and Committees
• Attend all meetings of the audit committee and full board; produce meeting minutes.
• Prepare reports for presentation to the audit committee and board.
• Work with standing and ad hoc committees to plan strategies and implement tasks.

Community Relations
• Develop ongoing relationships with arts management peers in the community.
• In support of the artistic director, act as a spokesperson for the organization in the community.


QUALIFICATIONS
The ideal candidate will:
• share a passion for and commitment to the mission and artistic vision of our organization
• possess non-profit management experience; performing arts or events management experience preferred
• have a strong background in office management, development, and marketing
• have a strong background in managing finances for a small organization
• be able to organize and motivate volunteers

Core Competencies:
• Bachelor’s degree required, master’s degree preferred
• Expert computer skills, including proficiency using MS Office suite
• Strong written and oral communication skills
• Exceptional organizational skills
• Basic knowledge of office computer networking
• Basic knowledge of website structure and maintenance (programming languages not required, though knowledge of html a plus)
• Working knowledge of data base structures (experience with Salesforce and Access a plus)
• Basic bookkeeping experience, including AP/AR (knowledge of Quickbooks a plus)
• Ability to plan, organize and manage fundraising events

Personal qualities:
• High degree of personal and professional integrity
• Motivated to achieve and maintain high quality
• Ability to work independently and productively, with minimal direction
• Detail-oriented
• Highly organized and self-motivated
• Ability to prioritize and manage time to work efficiently
• Ability to multi-task and wear many hats
• Strong interpersonal skills
• Ability to work alone, as well as in collaborative small groups
• Enjoy working with volunteers



APPLICATION PROCEDURE

• Submit resume and cover letter, detailing the reasons for your interest in the position and why you believe your experience, accomplishments and personal qualities make you a qualified candidate for the position.
• Submit via email